Privacy Policy

Welcome to Myfitcart ("MyFitCart", "we", "us", or "our"). MyFitCart is an online marketplace platform operated by KNESHAG TECHNOLOGIES PRIVATE LIMITED. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you access or use our website, mobile application, or related services (collectively, the “Services”).

By accessing or using MyFitCart, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our Services.

MyFitCart operates as a marketplace platform connecting customers with independent brands offering health, wellness, nutrition, fitness, and lifestyle-related products.

We may collect personal information directly provided by users, including but not limited to: name, email address, mobile number, billing address, shipping address, account login credentials, order details, transaction information, and customer support communications.

For brands and business partners, we may additionally collect business-related information such as brand/store name, business address, GST or tax details, bank account details for settlements, identification documents, and product-related information required for marketplace operations.

Payment-related transactions on MyFitCart are securely processed through trusted third-party payment gateways. MyFitCart does not store complete debit card, credit card, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials on its servers.

We may also automatically collect certain non-personal and technical information, including device type, browser type, operating system, IP address, internet service provider, pages visited, time spent on pages, click activity, and general usage behavior to improve platform performance and user experience.

MyFitCart may use cookies, web beacons, analytics tools, and similar tracking technologies to enhance platform functionality, remember user preferences, analyze traffic patterns, and improve our Services. Users may manage or disable cookies through browser settings; however, certain features of the platform may not function properly.

The information collected by MyFitCart may be used for account creation, order processing, payment processing, shipping and delivery, customer support, communication regarding orders and updates, fraud prevention, platform security, marketing and promotional communication, analytics, and compliance with legal or regulatory obligations.

MyFitCart does not sell or rent personal information to third parties. However, we may share limited information with trusted third-party service providers, including payment processors, logistics partners, cloud hosting providers, OTP verification services, analytics services, and customer support tools strictly for operating and improving the platform.

In marketplace transactions, certain information such as customer name, shipping address, contact number, and order details may be shared with the respective brand and logistics partners solely for order fulfillment, delivery coordination, returns, refunds, customer support, and transaction-related communication.

We may disclose personal information if required by applicable law, legal process, court order, government authority, or regulatory requirement. Information may also be transferred in connection with a merger, acquisition, restructuring, or sale of business assets.

MyFitCart implements reasonable administrative, technical, and physical safeguards to protect user information from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Users may have the right, subject to applicable laws, to access, correct, update, or request deletion of their personal information, withdraw consent for marketing communication, or request account closure. Requests may be submitted through the contact details provided below.

MyFitCart does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it promptly.

Users are responsible for maintaining the confidentiality of their account credentials. MyFitCart shall not be liable for unauthorized account access resulting from user negligence, weak passwords, or credential sharing.

This Privacy Policy may be updated or modified from time to time without prior notice. Updated policies become effective immediately upon posting. Continued use of MyFitCart after updates constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or data handling practices, please contact us at:

Myfitcart
Operated By: KNESHAG TECHNOLOGIES PRIVATE LIMITED
Email: info@myfitcart.com